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SHIPPING, RETURNS, REFUNDS

SHIPPING TERMS
Most Party in a Box orders are processed and shipped within 2-3 business days. Occasionally, some items are temporarily out-of-stock and/or backordered. You will be notified of any delays within 2 days of placing your order.
Please note that Sweet Adora is not responsible for shipping time. Shipping times are provided by the carrier and will vary by destination, shipping method, size & weight of the package.

Unfortunately, we are unable to ship to P.O. Boxes at this time.

Overnight & Express delivery is available, but orders must be placed by 10am MST. Overnight orders placed on a Friday will not be delivered until the following Monday.

RETURNS & POLICIES
At Sweet Adora, shipping quality products is of the utmost importance to us. If for any reason you are not completely satisfied with your purchase, please return your complete and unaltered Party in a Box within 14 days of purchase, for a refund of the purchase price.

Individual items are not accepted for return, the party box must be returned in full. All individual items within the box must be unopened and still in their original packaging to qualify for a refund.

RETURN ADDRESS
Please return the box via the shipment method of your choice (UPS, USPS, FedEx, etc.). Include a copy of the packing slip with your return and please indicate the reason for return.
Please pack the items carefully in the original packaging and ship to:

Sweet Adora – Returns
25586 County Road 13
Johnstown, CO 80534

Your credit/refund will be issued within 1 to 2 weeks from the time the goods are received into our warehouse. Refunds will be issued to the original funding source. Shipping charges are non-refundable.

DAMAGED ITEMS
If any items within your box were damaged in transit, please contact info@sweetadora.com within 48 hours of being received and we will take care of everything!

PLEASE NOTE:
We cannot accept returns or exchanges on any custom-order boxes. We also cannot accept returns of final-sale boxes.

What payment methods do you accept?

Sweet Adora currently accepts payment by Visa, MasterCard, and Discover via our on-line shopping cart.